phones... Quick Reference Guide
Phones at Bath Spa University: February Changes
Quick links: Bath Spa Phone book (login required) / log in to your new phone
While phone numbers used to belong to a phone, now they belong to an individual.
Here's a quick page to help this work for you
The 'On-screen help' provided by the phones themselves is often baffling, you might do best to avoid it.
(The phones' spoken 'Menu prompts' are fine though ...)
You can use the new phones in the same way that you use any other - pick up the handset and dial.
The phones - the practicals
Here's the 7911 and 7962 models. For a quick visual 'What's where', select an image.
User guides
7911 - Mark's Help quick reference, and Cisco's own printable Quick reference and userguide
7962 - Mark's Help quick reference, and Cisco's own printable Quick reference and userguide
6921 - Mark's Help quick reference is in prep, and Cisco's own printable Quick reference and userguide
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Manage your phone via the 'Callmanager' web site
Set your password and configure speed dial numbers via the system's own 'Callmanager' web site.
Change your phone's PIN
Log in to the 'Callmanager' site using your staff username and password, and then look for the menu marked 'User options' at the top left - see the arrow in the screenshot alongside. Use that menu to change your phone's PIN:
- Log in using your staff username and password.
- Look for 'User Options' at top left.
- Enter your existing PIN (your phone number) and then your new pin - supply that twice - and press 'Save'.
- You should then see the message 'Update successful'.
Note that your voicemail also has a password. Set your voicemail password using the phone itself, here's how.
Speed dial numbers: setting them up
You can also set up speed dial numbers if you find these useful. to set these up, use the 'Callmanager' web site.
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Cisco 7962 Sidecar - what's that?
Basically, a lump with a screen that bolts onto the side of the 7962 to give you a set of additional speed-dial buttons ...
Here's a 'Sidecar FAQ':
- Question:
- Can I have two Sidecars?
- Answer:
- Yes
Conclusion
The best way to 'Learn the phones' is to practise - and make a quick note of common tasks that you actually need rather than hammering away at every feature they provide - keep the note of what you use day to day to hand and that will help. If you find that you do need the function button regularly, learn to step through the menus by number:
- 'Function + 2 + 5' will set up a search.
- 'Function + 4 + Select' will log you out.
- 'Function + 4 + Down Arrow + PIN' + 'Submit' will log you in.
That approach will quickly become instinctive and you'll get on much easier.
Some things you'll only need to do occasionally, and you'll just need to look those up, perhaps in Cisco's own documentation - you'll find links at the top of the page.
One example is 'Ring styles' - set those on the phone itself, they're buried in the 'Settings' menu and it's good practice to find them. But ... to round this off, here's a cartoon from xkcd.
Mark Annand • updated April 12th 2013
All before you, in this world, is smoke and shadows.All before you, in this world, is smoke and shadows.
Words found on a door lintel in the garden of a house in the Cretan village of Argiroupolis.
The lintel is a fragment from the city state Lappa, which occupied the same site.
Fifteen hundred years later, when you use the web, from time to time you might well feel that the author was on to something. And if you work with particle physics, you'll know he was ...