Unified Comms... tweaks to your work practices
Phones, PINS, Voicemail and working with all this
You need to know the following:
Phone numbers now belong to people
Up till now, a phone number belonged to a phone - and didn't change. Now, the phone number belongs to you, and to use the phone system, you log in to any phone using your staff username and your phone PIN.
For how to log in (and more), select your phone model, 7911 or 7962 but come back and read the rest of this page:
Once logged in, your phone keeps you logged in until you log out - you might find that the 'logging in' is done for you by the people who set up the phone.
The majority of staff have a permanent phone number - which doesn't change - even if you don't have a phone, or are not logged in to a phone at a particular time.
If you're not logged in and someone calls you, the system will still present the caller with a ring tone - and will then divert the call to voicemail if available - storing the voicemail in your email account.
Change your phone PIN
Your PIN is not your phone number. Initially it's set to the same as your phone number - so that you can change it (using the phone system's web site) to something personal to you.
Your PIN allows access to your phone. Think of your PIN as a password. When you change your PIN, this doesn't change your phone number - continue to use your phone number if you need to log in to a phone to use it.
Voicemail Info
With email from Gmail, voicemail is no longer delivered to your email account. Instead, use your phone to access your voicemail (for which, you'll need the voicemail PIN you set ...)
Hunt Groups - info
If you need a hunt group set up, log a wms with the Comms team, and they'll set this up on the system on your behalf.
'Non-techy' brief technical overview
You probably don't need a basic 'Mark's help' page on how this works. Only read this if it's useful to you.
Mark Annand • updated April 12th 2013
All before you, in this world, is smoke and shadows.All before you, in this world, is smoke and shadows.
Words found on a door lintel in the garden of a house in the Cretan village of Argiroupolis.
The lintel is a fragment from the city state Lappa, which occupied the same site.
Fifteen hundred years later, when you use the web, from time to time you might well feel that the author was on to something. And if you work with particle physics, you'll know he was ...